How do I view my loan details?

Effective February 24, 2025 all newly booked loans will be updated to a new version of the Fig Account. If you are unable to follow the below instructions as written, you may be using this new version or have been updated to this new version. Instructions can be found below for this process with your account under "Fig Account 2.0".

Your Fig account allows you to see important details related to your loan as well as make changes to upcoming payments and payment methods 

• Amount Borrowed
• Loan Balance
• Account Status 
• Interest Rate
• Upcoming Payment

Amount Borrowed

1. Login via my.fig.ca with email and password

2. Click View Details under the loan you’d like to view

3. Under Summary, the Plan Total amount is the total amount borrowed

Loan Balance

1. Login via my.fig.ca with email and password

2. Click View Details under the loan you’d like to view

3. Under Summary, the Total Remaining amount is your loan balance

Note: Your loan balance will increase as daily interest is calculated and decrease as payments are applied.

Account Status

1. Login via my.fig.ca with email and password

2. Click View Details under the loan you’d like to view

3. Under Summary, the Status will show either:

   1. You're up to date - All payments up to your most recent due date have been received

   2. Your payment is overdue - One or more expected payments have been missed

Note: If you see a "Your payment is overdue" message, please login to your Fig account to make a payment at your earliest convenience.

Interest Rate

1. Login via my.fig.ca with email and password

2. Click View Details under the loan you’d like to view

3. Under Summary, the Interest Rate amount is what your loan was booked at and will remain for the duration of your term

Upcoming Payment

1. Login via my.fig.ca with email and password

2. Click View Details under the loan you’d like to view

3. Under Summary, the Next Payment details will define the date and amount of your next scheduled payment.
   
   

Fig Account 2.0

Summary

• Your loan summary will reflecting your account status, and your total remaining balance effective that day.
• Selecting the (i) next to your balance or loan status will provide more details about this data such as possible loan statuses, and the full breakdown of your remaining balance.
• Upcoming payment details with information of the amount and date of that payment can be found, with additional details available, View details will allow you to make changes to your recurring payments.

Loan Details

Selecting Show details⌄ will expand the rest of the page to show your originally booked loan details.

• Loan ID: Your loan ID is your Fig loan’s unique identifier. If your financial institution supports bill payments to Fig Financial, use this number without the hyphen to submit payments.
• Loan amount: Your loan amount refers to your originally booked amount, this is your total borrowed principal amount.
• Interest rate/Credit Charges: Your interest rate refers to the annual amount of interest calculated on your principal balance. We use this annual number to calculate daily interest accumulations by dividing your annual rate by the amount of days in a year.
• Loan term: Your loan term refers to your originally booked loan term in number of months, this does not reflect “months remaining”.
• Loan start date: Your loan start date refers to the day which you booked your loan and accepted funds from Fig Financial.