How do I update my personal details?

Effective February 24, 2025 all newly booked loans will be updated to a new version of the Fig Account. If you are unable to follow the below instructions as written, you may be using this new version or have been updated to this new version. Instructions can be found below for this process with your account under "Fig Account 2.0".

Need to update your email, phone number, or address you have on file? This information can be updated within your Fig account by following the steps below.

Please be sure to keep your information up to date in the event we need to contact you, or verify your information.

1. Log in via my.fig.ca with your email address and password
2. Select Welcome in the top right corner
3. Select Profile
4. Under Profile Info, you'll see the personal details on file for your account. Here you'll be able to update your contact information (email address, phone number, and/or address)
5. Select Update once finished

Need to update your name? Contact us and our support team would be happy to help update your information.

Fig Account 2.0

For all updates to your personal information, please contact our team directly at support@fig.ca with the specific update request. We would be more than happy to support with this change.