Need help? Fig's support team is available to assist in any way we can. Whether you have questions about your account, need technical support, or have any other inquiries, we are here to help.
Email Support
You can reach us by email at support@fig.ca. We aim to respond to all emails within 24 hours during our business hours. You can also submit a ticket directly to our team by clicking here.
Live Chat Support
For instant support, use our live chat feature available at either www.fig.ca or support.fig.ca in the bottom right corner.
Phone Support
While we don’t accept inbound phone calls, we do offer outbound calls. If you would like to request a call, please click here to fill out the request form. A support specialist will get back to you shortly.
Resolving an Outstanding Balance
Our Recovery and Resolutions team is here to help you resolve an outstanding balance. You can reach this team via email at support@fig.ca from Monday - Friday, 9am-5pm EST.
Support Hours
Our support team is available from 9am to 5pm EST, Monday to Friday. We are closed on weekends and public holidays.
Visit our Help Center for FAQs, guides, and more helpful information.
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